Terms & Conditions

Bounce Logistics, LLC

Terms of Use

Last Updated: [    ], 2026

 

These Terms of Use (these “Terms”) are entered into by and between you and Bounce Logistics, LLC, an Indiana limited liability company (“Bounce Logistics,” “we,” “us,” or “our”). These Terms, together with any documents they expressly incorporate by reference, govern your access to and use of the website located at bouncelogistics.com and any other website owned or operated by Bounce Logistics that links to these Terms (collectively, the “Website”), whether as a guest or a registered user.

 

By using the Website, you acknowledge that we collect, use, and disclose personal information as described in our Privacy Policy here. By using the Website, or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound by, these Terms. If you do not agree to these Terms and the Privacy Policy, do not access or use the Website.

 

If you are using the Website on behalf of a business or other legal entity, you represent that you have authority to bind that entity to these Terms, and references to “you” mean that entity.

 

1. Accessing the Website and account security

In using or accessing the Website, you are responsible for making all arrangements necessary to have access to the Website and for ensuring that all individuals who access the Website through your internet connection are aware of and comply with these Terms.

To access the Website or certain features it offers, including shipment tracking, you may be required to provide identifying information such as an order number, company name, or account credentials. You are responsible for ensuring that information you provide on the Website is accurate, current, and complete.

 

Any username, password, or other security credentials required to access account-restricted features must be treated as confidential. You must not disclose such information to any other person or entity. Each individual user must have unique credentials. Your organization is responsible for all activity that occurs under credentials issued to it. You agree to notify us immediately of any unauthorized access to or use of your credentials or any other breach of security. You should sign out of your account at the end of each session.

 

We have the right to disable any user account at any time in our sole discretion, including if we believe you have violated these Terms or your use of the Website creates risk for Bounce Logistics or other users. Suspension or termination of your Website access does not modify or terminate any rights or obligations under a separate brokerage services agreement, rate confirmation, or bill of lading between you and Bounce Logistics.

 

2. Intellectual property

Bounce Logistics owns or licenses all rights, title, and interest in the Website and all content on it, including all text, graphics, logos, images, photographs, video clips, audio clips, designs, icons, software, data, and other materials, and all HTML design, selection, arrangement, layout, configuration, and other code used to implement the Website (the “Content”), all of which may be protected by U.S. and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. The Bounce Logistics name and logo are trademarks of Bounce Logistics, LLC.

 

Subject to any stated restrictions, you may use the Content only for personal, noncommercial, informational purposes. You may print or download a reasonable number of copies of a limited amount of Content solely for those purposes, provided the copies retain all copyright and other proprietary notices appearing on the applicable page. Except as expressly authorized by these Terms, you may not reproduce, distribute, publish, download, transmit, modify, create derivative works from, publicly display, publicly perform, or otherwise use any Content, in whole or in part, without our prior written consent. You are also prohibited from:

 

  • framing pages or parts of pages of the Website or deep linking to pages of the Website;
  • using our trademarks, service marks, or trade names, or any Content, in meta tags or any other hidden text technique;
  • modifying or altering copies of materials from the Website; and
  • deleting or altering any copyright, trademark, or other proprietary rights notices from copies of materials from the Website.

 

Nothing in these Terms grants you a license under any copyright, trademark, service mark, patent, or other intellectual property right of Bounce Logistics or any third party. If you print, copy, modify, download, or otherwise use any part of the Website in breach of these Terms, your right to use the Website will immediately cease and you must, at our option, return or destroy any copies of materials from the Website that you have made.

 

3. Permitted and prohibited uses

You may use the Website and its features solely for their intended business purposes and in accordance with these Terms. You agree not to use the Website:

  • in any way that violates any applicable federal, state, local, or international law or regulation, including laws governing data protection, privacy, consumer protection, advertising, and the export of data or software;
  • to post or transmit any infringing, threatening, false, misleading, abusive, harassing, libelous, defamatory, obscene, scandalous, inflammatory, or otherwise objectionable material, or material that could constitute or encourage conduct that would be a criminal offense or give rise to civil liability;
  • to transmit or procure the sending of any unsolicited advertising, commercial, or promotional material, including junk mail, chain letters, spam, or any other similar solicitation;
  • to impersonate or attempt to impersonate Bounce Logistics, a Bounce Logistics employee, another user, or any other person or entity; or
  • to engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Website, or that may harm Bounce Logistics or users of the Website or expose them to liability.

 

You further agree not to:

 

  • use the Website in any manner that could disable, overburden, damage, or impair the Website or interfere with any other party’s use of it;
  • use any robot, spider, scraper, crawler, or other automatic device, process, or means to access the Website for any purpose, including monitoring, copying, scraping, or extracting data or content;
  • use any manual process to monitor or copy material on the Website for any unauthorized purpose without our prior written consent;
  • use any device, software, or routine that interferes with the proper working of the Website;
  • introduce any virus, trojan horse, worm, logic bomb, malware, or other material that is malicious or technologically harmful;
  • attempt to gain unauthorized access to, interfere with, damage, or disrupt any part of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website;
  • attack the Website through a denial-of-service attack or distributed denial-of-service attack;
  • submit false, inaccurate, or misleading information in any form on the Website; or
  • attempt to bypass, disable, or undermine any privacy, consent, or preference mechanism, including cookie controls or legally recognized opt-out signals.

 

4. Monitoring and enforcement; termination

We have the right to:

 

  • take any action with respect to any content submitted through the Website that we deem necessary or appropriate in our sole discretion, including if we believe it violates these Terms, infringes any intellectual property or other right of any person or entity, threatens personal safety, or could create liability for Bounce Logistics;
  • disclose your identity or other information about you to any third party to the extent reasonably necessary who claims that material submitted by you violates their rights, including their intellectual property or privacy rights;
  • take appropriate legal action, including referral to law enforcement, for any illegal or unauthorized use of the Website; and
  • terminate or suspend your access to all or part of the Website at any time, for any or no reason, including any violation of these Terms.

 

Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authority or court order directing us to disclose the identity or other information of anyone submitting materials through the Website. YOU WAIVE AND HOLD HARMLESS BOUNCE LOGISTICS AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES. This waiver does not apply to claims arising from Bounce Logistics’s fraud, willful misconduct, or violation of applicable law, consistent with California Civil Code § 1668 and comparable state law.

 

5. Claims of copyright infringement

Bounce Logistics responds to claims of copyright infringement in accordance with the Digital Millennium Copyright Act (“DMCA”). If you are a copyright owner and believe that your work has been copied and posted on the Website in a way that constitutes copyright infringement, please provide us with a written notification containing the following information, in the following order:

 

  • A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  • Identification of the copyrighted work or works claimed to have been infringed.
  • Identification of the material that you claim is infringing and information that will allow us to locate it on the Website, such as a link to the infringing material.
  • Your name, postal address, telephone number, and email address.
  • A written statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  • A statement that the information in the notification is accurate and, under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

 

Send written notifications to:

 

Bounce Logistics, LLC

Attn: Copyright Agent

5838 West Brick Road, Suite 102

South Bend, IN 46628

Email: ops@bouncelogistics.com

 

If you believe that material you posted on the Website was removed or disabled by mistake or misidentification, you may submit a counter-notification under the DMCA. A valid counter-notification must include: (i) your physical or electronic signature; (ii) identification of the material that was removed or disabled and the location at which it appeared before removal; (iii) a statement under penalty of perjury that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification; and (iv) your name, address, telephone number, and email address, and (v) a statement consenting to the jurisdiction of the federal court in the district where you reside (or where Bounce Logistics is located if you are outside the United States), and that you will accept service of process from the person who provided the original notification. If we receive a valid counter-notification, we may replace the removed material no less than 10 and no more than 14 business days after receipt of the counter-notification, unless the original complainant first notifies us that they have filed an action seeking a court order to restrain you from engaging in infringing activity, in accordance with 17 U.S.C. § 512(g)(2)(C).

 

Please be aware that if you knowingly and materially misrepresent that material or activity on the Website is infringing a copyright, you may be held liable for damages, including costs and attorneys’ fees, under Section 512(f) of the DMCA.

 

Repeat infringer policy

In accordance with the DMCA and other applicable law, we have adopted a policy of terminating, in appropriate circumstances and at our sole discretion, users who are deemed to be repeat infringers. We may also, at our sole discretion, limit access to the Website for any users who infringe any intellectual property rights of others, whether or not there is repeat infringement.

 

6. Third-party websites, services, and materials

The Website may contain links to websites and resources operated by third parties. Those links are provided for convenience only. Bounce Logistics does not control, and is not responsible for, the content, privacy practices, or accuracy of any third-party website or resource. A link does not constitute our endorsement, approval, or affiliation with the linked site or its operator. You access third-party sites and resources entirely at your own risk and subject to the terms and conditions applicable to those sites.

In addition to these Terms, certain features or services accessible through the Website may be provided by third parties and subject to their own terms and conditions. By accessing or using any such third-party service, you agree to comply with the applicable third-party terms.

 

7. Availability of the Website

We may modify, suspend, or discontinue the Website, or any feature of it, at any time and for any reason, without notice to you. The Website may be unavailable from time to time due to maintenance, technical issues, or circumstances beyond our control. We shall not be liable to you or any third party for any such modification, suspension, or discontinuation. Bounce Logistics retains the right to determine the content, appearance, design, functionality, and all other aspects of the Website.

 

8. Accuracy, completeness, and timeliness of information

We make reasonable efforts to keep information on the Website accurate and current, including service descriptions, equipment specifications, and contact information. However, the Website may contain errors, inaccuracies, or omissions. We reserve the right to correct any errors or update information at any time without prior notice. Bounce Logistics is not responsible for your reliance on any information or content found on the Website and makes no representations about the accuracy, reliability, completeness, or timeliness of Website content. Freight rates, availability, and service terms are subject to change and are confirmed only through a direct quote or booking confirmation from Bounce Logistics. Nothing on the Website constitutes a binding offer or contract for freight services.

 

9. Disclaimer of warranties

YOU EXPRESSLY AGREE THAT USE OF THE WEBSITE IS AT YOUR SOLE RISK. NEITHER BOUNCE LOGISTICS NOR ANY OF ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, THIRD-PARTY CONTENT PROVIDERS, OR LICENSORS WARRANTS THAT USE OF THE WEBSITE WILL BE UNINTERRUPTED OR ERROR FREE; NOR DO THEY MAKE ANY WARRANTY AS TO (A) THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE WEBSITE, (B) THE ACCURACY, RELIABILITY, OR CONTENT OF ANY INFORMATION OFFERED THROUGH THE WEBSITE, OR (C) THAT FILES AVAILABLE FOR DOWNLOAD FROM THE WEBSITE, IF ANY, WILL BE FREE FROM VIRUSES OR OTHER HARMFUL CODE.

 

THE WEBSITE IS MADE AVAILABLE ON AN “AS IS” AND “AS AVAILABLE” BASIS. BOUNCE LOGISTICS HEREBY DISCLAIMS ANY AND ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS WITH RESPECT TO THE WEBSITE AND ANY SERVICES OFFERED THROUGH IT, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE. NOTHING IN THIS SECTION LIMITS ANY WARRANTIES THAT CANNOT BE DISCLAIMED UNDER APPLICABLE LAW.

 

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BOUNCE LOGISTICS OR ANY OF ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, THIRD-PARTY CONTENT PROVIDERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, HOWEVER CAUSED, WHETHER FOR BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE WEBSITE, ANY CONTENT OBTAINED FROM THE WEBSITE, OR ANY TRANSACTIONS YOU INITIATE THROUGH THE WEBSITE, EVEN IF BOUNCE LOGISTICS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

 

IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF BOUNCE LOGISTICS FOR ALL CLAIMS ARISING UNDER THESE TERMS EXCEED THE GREATER OF TWO HUNDRED AND FIFTY DOLLARS (USD $250.00) OR THE AMOUNT YOU HAVE PAID BOUNCE LOGISTICS IN THE SIX (6) MONTHS PRECEDING THE CLAIM. The limitations in this Section do not apply to: (a) liability that cannot be limited under applicable law; (b) Bounce Logistics’s gross negligence, willful misconduct, or fraud; (c) claims for personal injury or wrongful death; or (d) statutory remedies that cannot be limited by contract.

 

BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, BOUNCE LOGISTICS’S LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

 

This section governs liability for the Website only. Liability for freight brokerage services arranged through Bounce Logistics is governed by the applicable service agreement, rate confirmation, or bill of lading between the parties.

 

11. Indemnification

You agree to the maximum extent permitted by applicable law to defend, indemnify, and hold harmless Bounce Logistics, LLC and its members, managers, officers, employees, agents, affiliates, successors, and assigns (collectively, the “Indemnitees”) from and against any and all claims, liabilities, damages, awards, losses, costs, and fees (including reasonable attorneys’ fees) arising out of or relating to: (a) your access to and use of the Website; (b) your violation of any of these Terms; (c) any information or content you submit through the Website that is false, inaccurate, or misleading; or (d) your infringement of any intellectual property or other right of any person or entity. You will not be required to indemnify the Indemnitees for any claim to the extent it arises from Bounce Logistics’s own gross negligence, willful misconduct, or violation of law. Bounce Logistics will provide prompt notice of any claim subject to indemnification and will reasonably cooperate with your defense. Bounce Logistics also reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate reasonably with Bounce Logistics’s defense of that matter and not to settle any such matter without Bounce Logistics’s prior written consent.

 

12. Dispute resolution

Except where and to the extent prohibited by law, if there is any controversy, claim, action, or dispute arising out of or related to your use of the Website or the breach, enforcement, interpretation, or validity of these Terms (a “Dispute”), both parties shall first try in good faith to settle the Dispute by providing written notice to the other party describing the facts and circumstances of the Dispute and allowing the receiving party 30 days to respond or settle. This dispute resolution procedure is a condition precedent that must be satisfied before initiating any arbitration proceeding.

 

Arbitration

To the fullest extent permitted by applicable law, any Dispute that cannot be resolved through the informal procedure above shall be resolved solely by final and binding individual arbitration. All claims arising out of or related to your use of the Website or these Terms must be commenced within one (1) year after the cause of action arises; otherwise, the cause of action or claim is permanently barred. Any arbitration shall be governed by the Commercial Arbitration Rules of the American Arbitration Association then in effect and shall take place in St. Joseph County, Indiana, unless both parties agree in writing to a different location. To the extent applicable law preserves the right to seek public injunctive relief, that right is not waived by this Section.

 

Class action waiver

YOU AND BOUNCE LOGISTICS EACH AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A REPRESENTATIVE OR MEMBER OF ANY CLASS OR CONSOLIDATED ACTION OR PROCEEDING. If a Dispute is resolved through arbitration, the arbitrator may not consolidate another person’s claims with your claims and may not otherwise preside over any form of a representative or class proceeding. In the event the prohibition on class arbitration is deemed invalid or unenforceable, then the remaining portions of the arbitration agreement will remain in force.

 

13. Governing law

These Terms are governed by the laws of the State of Indiana, without regard to its conflict-of-laws provisions. For any matter not subject to arbitration under Section 12, you submit to and agree to the personal jurisdiction of the state and federal courts located in St. Joseph County, Indiana. Notwithstanding the foregoing, either party may bring an individual action in small-claims court if the claim qualifies and remains in that court.

 

14. Online purchases and additional terms

Additional terms and conditions may apply to specific portions, services, or features of the Website. All such additional terms and conditions are incorporated into these Terms by reference. In the event of a conflict between these Terms and any additional terms applicable to a specific feature, the additional terms will control with respect to that feature.

 

15. Severability and waiver

If any provision of these Terms is found to be unenforceable or invalid for any reason, that provision shall be modified to the minimum extent necessary to make it enforceable, and all other provisions shall remain in full force and effect. Our failure to enforce any provision of these Terms at any time does not constitute a waiver of our right to enforce it in the future.

 

16. Changes to these Terms

We reserve the right to make changes to these Terms at any time by posting the revised Terms on the Website with an updated Last Updated date. Material changes will be identified as such. For material changes, including changes to the arbitration provisions, class-action waiver, governing law, or limitations of liability, we will provide at least 30 days’ advance notice through a banner on the Website or by email to users we are able to contact, and the change will not take effect until the end of that notice period. Your continued use of the Website after the effective date of any change constitutes your acceptance of the revised Terms. If you do not agree to the changes, stop using the Website.

 

17. Entire agreement

These Terms, together with the Privacy Policy, and any other additional terms incorporated into these Terms by reference pursuant to Section 14, constitute the entire agreement between you and Bounce Logistics with respect to your use of the Website and supersede all prior or contemporaneous understandings on that subject. You may not assign your rights or obligations under these Terms without our written consent. We may assign our rights and obligations freely, to the extent permitted by applicable law. All provisions of these Terms that by their nature should survive termination will survive, including Sections 2, 4, 9, 10, 11, 12, and 13. You consent to receive communications from us electronically. Notices and other documents we provide to you electronically have the same legal effect as written communications.

 

18. Contact us

Questions about these Terms may be directed to:

Bounce Logistics, LLC

5838 West Brick Road, Suite 102

South Bend, IN 46628

Phone: (877) 677-5623

Email: ops@bouncelogistics.com